Neuropathy Care When You Live Hours Away: How Our Home-Care Program Works

If you live in a small town in North Idaho, eastern Washington or western Montana, you may have already discovered the problem: there’s no clinic nearby that focuses on neuropathy. The closest option might be hours away, and nobody wants to make that drive twice a week for months.

That’s exactly why we built our neuropathy program at North Idaho Neuropathy in Post Falls around home care. Patients regularly travel to us from three to four hours away, because after the first visit, most of the work happens at home.

How the Program Works

1. Free phone call or free nerve scan. Start with a no-cost phone conversation with our team to talk through your symptoms and history. If you’d rather make the drive, we can do a free nerve scan in the clinic instead. Either way, the goal is to find out whether you’re likely to be a good candidate before you commit to anything.
2. In-clinic exam. If you’re a fit, you’ll come in for a full exam so we can evaluate your nerves, circulation and the likely causes of your symptoms. This visit is required, because we only recommend care when we’ve examined you ourselves.
3. Your home-care plan. Based on your exam, we set you up with a personalized plan you carry out at home. You’ll know exactly what to do and when.
4. Regular phone check-ins. Our staff calls you throughout the six months to see how you’re doing, answer questions and keep you on track, so you’re never on your own between visits.
5. 90-day follow-up in the clinic. We re-check your progress in person and adjust your plan.
6. 180-day follow-up in the clinic. A second in-person check to measure how far you’ve come and plan your next steps.

That’s as few as three required trips to Post Falls over six months.

Who Travels to See Us

Patients come from across the Inland Northwest, including Spokane, Sandpoint, Bonners Ferry, Moscow, Pullman, Lewiston, Clarkston, the Tri-Cities, Walla Walla, Wenatchee, Missoula and Kalispell. If you’re within a few hours’ drive, the program is designed with you in mind.

Why Home Care Works for Neuropathy

Damaged nerves recover through consistent stimulation and improved blood flow over time. Consistency matters more than proximity. A plan you can follow every day at home, guided by a thorough exam, regular phone check-ins and in-person follow-ups, fits real life far better than a schedule you can’t keep.

Is the Program Right for You?

You may be a good candidate if you have:

• Numbness, tingling or burning in your feet or hands
• Balance problems or fear of falling
• Diabetic, chemotherapy-related or unexplained (idiopathic) neuropathy
• No neuropathy-focused care close to home

The free phone call or nerve scan is how we find out. If we don’t think we can help, we’ll tell you.

Frequently Asked Questions

How far do patients travel?

Many of our patients drive three to four hours each way. The program is designed so those trips are few and far between.

Do I have to come in for the exam?

Yes. An in-clinic exam is required before we recommend care. It’s how we make sure the plan fits your condition.

What happens at the 90- and 180-day visits?

We re-evaluate your nerves and symptoms in person, compare them with your starting point, and adjust your home plan as needed.

Will I be on my own between visits?

No. Our staff checks in with you by phone throughout the six-month program to track your progress and answer questions.

Can I start with a phone call instead of driving in?

Absolutely. A free phone call is a great first step, especially if you live far away.

Take the First Step From Home

Call (208) 981-0093 to schedule your free phone consultation, or claim your free nerve scan if you’d like to make the drive. North Idaho Neuropathy is located at 151 W 3rd Ave, Suite 101, Post Falls, ID 83854.

This article is for general education and isn’t a substitute for an individual medical evaluation. Results vary from person to person.